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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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A

December 11, 2024

5  out of  5
rating by A
"Paul was very knowledgeable and was a pleasure to work with in getting our cars insured and saving money. Great customer service, highly recommend!!!"
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Roland Izquierdo

December 11, 2024

5  out of  5
rating by Roland Izquierdo
"It was an absolute pleasure working with Paul, and I wholeheartedly recommend him! His knowledge and efficiency were outstanding, guiding me through each step with ease and confidence. Thanks to his expertise, I saved a substantial amount of money, which I truly appreciate. Paul’s friendly and approachable demeanor made the entire process smooth and stress-free. I will definitely be recommending him to others in the future—he’s someone you can rely on to get the job done right while saving you money every step of the way!"
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Matthew L

December 4, 2024

5  out of  5
rating by Matthew L
"Jared was incredibly helpful and friendly. Very easy to work with. I would very highly recommend him."
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Edward Mosqueda

November 5, 2024

5  out of  5
rating by Edward Mosqueda
"Paul was amazing great customer service and made sure to take care of us and give us the best price for our policy thank u Paul most definitely referring anyone who need insurance 😀"
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jerry ferreira

September 3, 2024

5  out of  5
rating by jerry ferreira
"My insurance was dropped. And I called these guys and they gave me a great rate. Thanks again"
We responded:
"Jerry, thank you for your review! I'm glad we could help you find a great rate after your insurance was dropped. If you have any further questions or need assistance in the future, feel free to reach out. - Jared Soukup - State Farm Insurance Agent, Santa Rosa, CA"
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Michelle Frandsen

March 18, 2024

5  out of  5
rating by Michelle Frandsen
"Wonderful service. I’ve been with them for a year, and everyone I’ve spoken with has been phenomenal. They’re the most helpful insurance company I’ve had to date."
We responded:
"Michelle, we are happy to hear about your wonderful experience with our team! Providing exceptional service and being the most helpful insurance company is our top priority. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs. Thank you for choosing us to protect what matters most to you. - Jared Soukup - State Farm Insurance Agent, Santa Rosa, CA"
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Cristina Avilez-Martinez

January 24, 2024

5  out of  5
rating by Cristina Avilez-Martinez
"Great customer service"
We responded:
"Thanks, Cristina! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
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C M

January 23, 2024

5  out of  5
rating by C M
"Helpful, clear, affordable! After months of trying to get auto insurance in California for a new driver, they helped me out with no problem."
We responded:
"Christina, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Kazuya Makishima

January 5, 2024

5  out of  5
rating by Kazuya Makishima
"Hello, my process of getting a auto insurance was smooth and easy. A gentleman name Steven Hamilton helped me with my policy. Very easy and kind over the phone. Thank you Steven"
We responded:
"We love seeing reviews like this, Kazuya! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
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MarMar Par

December 18, 2023

5  out of  5
rating by MarMar Par
"I was looking for a lower rate for car insurance and was worried it would be a long hard process. Spencer was able to lower my rate from what I had at Geico and get me all setup all within 15 min. Excellent customer service and very fast process!"
We responded:
"Thank you for the review! We are happy to hear that Spencer was able to help you with your car insurance. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
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Kylie Overton

November 9, 2023

5  out of  5
rating by Kylie Overton
"I called this branch to get some answers on why my insurance rate was fluctuating so much and why it had hiked up in price. It felt like I was talking to a good friend during this conversation as Marlen was very kind and understanding when discussing my insurance rate and the limitations on what I can afford. She was extremely helpful and made sure that I got any and every possible discount available to me so I could get the best rate possible. It was a great reminder that there is still life on this planet 😊 I greatly appreciated her and will be directing anyone I know that's looking for insurance to them."
We responded:
"Kylie, thank you for taking the time to share your experience with Marlen and our branch. We're pleased that she could assist you in exploring discounts and finding solutions that align with your budget. Your kind words and the recommendation mean a lot to us. If you have more questions or insurance needs in the future, please don't hesitate to reach out. We're here to help."
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Simone Boerner

October 3, 2023

5  out of  5
rating by Simone Boerner
"Recently purchased a small camping trailer and needed to purchase insurance. Mr. Soukup's staff were knowledgeable and efficient, as always. I have my home and car insured with State Farm and have my life insurance policies from State Farm."
We responded:
"Thank you for the wonderful review, Simone! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Michelle Reynolds

September 27, 2023

5  out of  5
rating by Michelle Reynolds
"Paulo Barbosa is an excellent insurance agent who was very detailed in getting me a competitive car insurance/ rental insurance rate. I have been with Progressive Insurance for over 20 years and his knowledge and friendly/ professional manner convinced me to switch my auto insurance and add renter's insurance, as well. I am happy that I switched to State Farm, with the help of Paulo. Thank you! Michelle Reynolds"
We responded:
"Thank you, Michelle, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Paulo, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Fatima Herrera

September 26, 2023

5  out of  5
rating by Fatima Herrera
"I got my renewal notification from my previous insurance/broker yesterday and I was so shocked to see my premium go from $379/month to $559. Contacted my broker and she stated EVERYTHING is expensive now and there’s nothing cheaper for us out here . We have been with our broker for over 30 years. She always got the “best price on the market “….never questioned it. I called my AAA the same day I got my renewal notification and they forwarded me to State Farm. I got Paolo Barbosa on the other line and OH BOY!!! What a difference on customer services!!! He really took his time, when through every question I had with a lot of patience & found me a quote I was happy with. Less than what I was paying including the new car we got. In less than 24 hrs I was set. If I cam give him 10 stars, I would!!! First time I shopped for insurance ….wondering if I could have saved money if I did my homework and not let my broker tell me there’s nothing cheaper for me on the market."
We responded:
"Thank you, Fatima, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Dejah Leshae

September 23, 2023

5  out of  5
rating by Dejah Leshae
"New customer to state farm and I received the best customer service from Yadira Contreras, she went the extra mile to help me for all my insurance needs. She was quick with everything and made sure she did all that she could. She made my experience great overall!!! Thank you again so much."
We responded:
"Thank you, Dejah, for your positive feedback and for acknowledging the exceptional assistance provided by Yadira. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
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Tiffany Katrice

September 20, 2023

5  out of  5
rating by Tiffany Katrice
"My previous insurance company couldn't help me w/obtaining a new policy for my vehicles. Not to clear on why other insurance companies have pulled out of Cali but it was a challenge looking for car insurance. It soon became a very stressful situation. I found Paulo w/Jared Soukup - State Farm Insurance Company. Paulo made me feel so at ease. He explained everything to me, he was patient and very kind. I appreciate this young man's help and I'm so very thankful that State Farm was able to insure me. He even assisted my young adults w/their insurance needs. Bravo State Farm!!!"
We responded:
"Tiffany, we’re so glad to hear how Paulo was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Darious Graham

May 2, 2023

5  out of  5
rating by Darious Graham
"I've had an awesome expericance with this office. They provide excellent service and are super helpful."
We responded:
"Thank you for the five-stars, Darious! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jessica Schulz

February 21, 2023

5  out of  5
rating by Jessica Schulz
"Paulo Barbosa was extremely helpful and thorough when helping me with not only car insurance but also a great bundle of car, life, and renters insurance. He made everything easy to understand and comfortable. Highly recommend him and will refer him to friends."
We responded:
"Hi, Jessica! Thank you for the shoutout for Paulo! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Patricia Thomas

February 21, 2023

5  out of  5
rating by Patricia Thomas
"My husband and I recently purchased a new vehicle and got an amazing quote from Spencer Hamilton. Really pleased with it. Thanks a lot Spencer. Highly recommend getting in touch with Spencer from State Farm insurance and finding yourself a good auto insurance quote! Oh, you could also get life and renters insurance! AMAZING!! It was all new but Spencer made it as easy as a walk in the park! Brilliant stuff. Keep up the good work."
We responded:
"Patricia, we’re so glad to hear how Spencer was able to help you with your insurance needs! They are an essential part of our team, and we appreciate you letting us know how well they were able to assist you. Thank you for choosing us as your insurance provider!"
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Sam Thomas

February 21, 2023

5  out of  5
rating by Sam Thomas
"I recently purchased a vehicle and didn't know what insurance to get as it's all fairly new. I reached out to State Farm and spoke to Spencer Hamilton who was amazing. Patient, understanding and explained everything. It was a pleasant and easy transaction. Happy with my quote and all the information I got. Highly recommend to use Spencer as your personal insurance agent. Thanks man!"
We responded:
"Sam, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Spencer was able to do just that for your insurance needs! We appreciate you putting your trust in our office to help protect what matters most."
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Karen Larson

January 24, 2023

5  out of  5
rating by Karen Larson
"I enjoyed speaking with my agent and she provided the help I needed to reduce my payments on two of my vehicles. She was very helpful and very pleasant to talk to."
We responded:
"Karen, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Denise Yulfo

January 18, 2023

5  out of  5
rating by Denise Yulfo
"I left a message and they called right back very friendly and helpful"
We responded:
"Denise, thank you! We appreciate your trust in us to take care of your insurance policies."
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Salvador Jimenez

January 4, 2023

5  out of  5
rating by Salvador Jimenez
"I have had a great experience working with them. Jared and the entire team have been very helpful and responsive to all of my questions."
We responded:
"Thank you for the amazing review! Our team works hard to provide a great insurance experience in Santa Rosa and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Rosse Flannery

December 22, 2022

5  out of  5
rating by Rosse Flannery
"I was so happy to have found Paul Barbosa in my search for new auto insurance. He made my transition easy and that made me very happy. I will be recommending Paul, at State Farm to my friends for all their insurance needs. Thank you, Rosse Flannery"
We responded:
"Rosse, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Elona Porter

December 16, 2022

5  out of  5
rating by Elona Porter
"I received news today, CIG Insurance is canceling my homeowners policy due to fire risk. Monica my agent with Lincoln Leavett recommended I call Paulo Barbosa with State Farm.. I was a little worried about what I was going to do. I left a Voice-Mail and he called me within 15 minutes. He was professional and personable! Thank you Paulo."
We responded:
"Thanks for the kind words, Elona! We’re happy to hear Paulo was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"